Privacy Pplicy
Privacy Policy
Effective Date: April 5, 2025
Website: https://trendynex.com
Contact Email: [email protected]
1. INTRODUCTION
This Privacy Policy describes how Trendynex.com (“we”, “us”, or “our”) collects, uses, and discloses your information when you visit or make a purchase from our website.
By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with this policy.
2. INFORMATION WE COLLECT
We collect personal and non-personal information, including:
– Personal Information: Name, email address, shipping address, billing address, phone number, payment information.
– Device Information: IP address, browser type, operating system, referral source, date and time of access.
– Order Information: Products purchased, payment method, order value, shipping method.
3. HOW WE USE YOUR INFORMATION
We use your information to:
– Fulfill and manage orders.
– Communicate with you (order updates, customer support).
– Improve and personalize your shopping experience.
– Prevent fraud and ensure the security of our services.
– Send marketing emails (only with your consent).
4. SHARING YOUR INFORMATION
We may share your information with third parties for the following purposes:
– Payment Processors (e.g., Stripe, PayPal) to process your transactions securely.
– Shipping Companies to deliver your orders.
– Analytics Tools (e.g., Google Analytics) to understand how customers interact with our website.
– Legal Requirements: We may disclose personal data if required by law or court order.
We do not sell your personal information.
5. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
– Remember your preferences.
– Keep your cart saved.
– Track site usage to improve performance.
You can manage your cookie preferences through your browser settings.
6. DATA SECURITY
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. YOUR RIGHTS
Depending on your location, you may have the right to:
– Access the personal data we hold about you.
– Request correction or deletion of your data.
– Withdraw consent to marketing emails.
– Lodge a complaint with a data protection authority.
To make a request, contact us at [email protected].
8. RETENTION OF DATA
We retain your personal data for as long as necessary to provide our services and fulfill orders, or as required by law (e.g., for tax or accounting purposes).
9. THIRD-PARTY LINKS
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
10. CHILDREN’S PRIVACY
Our site is not intended for children under the age of 13. We do not knowingly collect personal data from children.
11. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
12. CONTACT US
If you have any questions about this Privacy Policy or your data, please contact us:
Email: [email protected]